Overview Affino eServices are typically custom configured or custom developed for an organisation’s specific needs. Several eServices applications exist which can be rapidly tailored and integrated with organisation’s existing back-end systems.
Examples of eServices include eBusiness workflows, order scheduling / tracking, custom customer activity databases and support and automated help desk functions. The real benefit of eServices is the high degree of automation and customer empowerment which means the customer can effectively service them leading to a more sustainable business model - with less management overheads.
Benefits - Approval chains with unlimited number of stages
- Further editorial control
- Content and user Auditing
- User email notifications
Key Components