Companies must step up to the challenge of engaging with their customers online before their competitors do.

A recent Gartner survey referenced on the BBC reports how businesses are failing to harness the potential of Social Networking

With the LVMH Group successfully suing eBay for €38.5 million for selling counterfeits - what must all Social Marketplaces learn from this incident?

How to ensure long-term value and success for your community website

How can businesses make use of the Social Media Revolution of YouTube and Flickr and similar technologies and solutions

How all businesses can take advantage of their own Social Marketplace

The required contents of a Brand Manual / Bible

The latest in branding is an all-out holistic assault on the senses

The winners and losers in the Christmas Retail scramble

How to exert control over your Social Network / Community and extract maximum value for your Users, Content and Services